Global E-invoicing compliant with Ai

Do's and don'ts with AI tools

The use of artificial intelligence (AI) has been dominating the news in the first months of 2023. Nearly everyone has asked themselves the question: is AI a threat or an opportunity in carrying out my work? This question is also relevant for our clients who are responsible for being e-invoicing compliant around the globe…

Just getting started
As the CEO of OpenAI, the company behind ChatGPT, Sam Altman, said to the U.S. Senate, “we are just getting started.” Therefore it is too early to provide a definitive answer regarding the added value of AI in interpreting legal texts and applying them in the e-invoicing domain. Nevertheless, it is interesting to assess where we currently stand.
Let’s put it to the test
The team at decided to put it to the test. As it should be with AI, we first asked ChatGPT (Free Research Preview) ourselves. The modest response was as follows:
“As an AI language model, I can provide information and guidance on e-invoicing compliance based on my programming and training data. However, it is important to note that the information provided should not be considered as legal advice, and businesses should always consult with legal and financial professionals for specific guidance on e-invoicing compliance.
Additionally, compliance requirements can vary depending on the jurisdiction, industry, and specific circumstances of a business, and it is important to consider these factors when evaluating e-invoicing compliance. Therefore, while I can provide general information on e-invoicing compliance, businesses should seek personalized advice from qualified professionals to ensure that they are fully compliant with applicable regulations and requirements.”
Great, ChatGPT is well-behaved and understands the role of a “qualified professional.” But let’s say we disregard the above advice and ask it anyway.
Facts or rumors
As described in the article ‘E-Invoicing in acceleration,’ the development of new e-invoicing legislation always involves several steps. The timeframe between these steps can range from a few months to several years. During this period, there are often many rumors among market stakeholders.

Can Bing AI and ChatGPT distinguish between facts and rumors? The short answer: no, unfortunately not yet. Bing AI provides a proper source citation when asked about, for example, B2B legislation in Belgium or the EU proposal regarding VAT in the Digital Age. Information mostly comes from commercial sources, and as a result, proposals and enacted legislation are mixed up. Just like search engines (eg. Google), you need to verify if a source is trustworthy. 
How AI can already add value
The advice from ChatGPT is still accurate. When making choices regarding e-invoicing compliance, it is currently better to turn to a qualified professional. When using the current versions of public AI tools, it is advisable to limit questions to “how should I approach <X>” or similar inquiries.We advise you to let the AI help you think about how you can find the right information yourself, what you need to do to be thorough, and what the risks might be. Use it to come up with an approach rather than seeking a direct answer.
But we are just getting started. We are waiting for AI tools that can distinguish between facts and myths, while considering the publication date. The ability to interpret the relevant legal text and answer questions from e-invoicing professionals is then just a small step away.

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